Privacy & cookies — Styling Thrift

We collect only what we need to deliver your order and look after you. We do not sell your data.

1. Who is responsible

Trading name: Styling Thrift
Email: stylingthrifts@gmail.com
WhatsApp Business: 0323 5004939 (923235004939)
Instagram: @styling_thrifts

2. What we collect

When you order: name, mobile number, address, province, city, optional email and order notes, the items ordered and the time you accepted our terms.
When you message us: whatever you send us on WhatsApp or Instagram.
Technical data: your IP address (kept briefly to prevent spam and abuse), browser type and basic server logs.
Your device: your cart, wishlist and light/dark choice are stored in your own browser.

We do not collect your card or bank login details on this site. If you pay by bank transfer, JazzCash or Easypaisa, you may send us a payment screenshot or transaction ID; we keep it privately (it is visible only to our staff) to confirm your payment.

If you create an account: your name, email, optional phone, a hashed password (we cannot read it), or your Google account ID and email if you sign in with Google. Your orders are linked to it.
If you write a review: your first name and last initial, your rating, text and optional photo are shown publicly once approved.
Emails: we send order confirmations, shipping and password-reset emails. We do not send marketing unless you ask.

3. Why we use it

To confirm, pack, deliver and support your order, and to handle returns and refunds (necessary to perform our contract with you).
To keep records for tax, accounting and legal obligations.
To prevent fraud, fake orders and abuse, and to keep the site secure.

We do not send marketing messages unless you ask us to.

4. Who we share it with

Couriers receive your name, phone number and address so they can deliver.
Service providers that host or support the site, under duties of confidentiality.
WhatsApp (Meta) if you choose to message us there; their own privacy terms apply to that chat.
Authorities where the law requires it.

We never sell your personal data.

5. How long we keep it

Order records are kept for as long as needed for returns, disputes and tax and accounting law (normally up to six years). Anti-abuse logs are deleted within weeks.

6. Security

Passwords are stored hashed, forms are protected against forged requests, the admin area is access-controlled and rate-limited, and the site sends strict security headers. No system is perfectly secure, so please keep your own devices and WhatsApp account safe.

7. Your rights

You may ask to see, correct or delete the personal data we hold about you, or object to how we use it, by messaging us on WhatsApp. We will act within a reasonable time, except where we must keep records by law (for example tax records) or need them to deal with a dispute. You may also complain to the relevant data-protection or consumer authority in Pakistan.

8. Cookies and similar technology

Essential: a session cookie that remembers your cart and keeps forms secure (and keeps staff signed in). It is deleted when you close your browser.
Preferences: your light/dark choice, cart and wishlist, stored in your browser.
We use no advertising or tracking cookies and no third-party analytics. To learn which pages are useful we keep a simple daily count of page visits (which page, phone or computer, and which website sent the visitor). It uses no cookie, stores no IP address and cannot identify you, and we ignore visitors whose browser sends “Do Not Track”. Because every cookie we set is strictly necessary, no consent banner is needed. If this changes, we will update this page first.

Links to WhatsApp and Instagram take you to those services, which have their own privacy practices.

9. Children

Our site is for adults (18+). We do not knowingly collect data from children.

10. Changes

We will update this page when our practices change. The date at the top shows the latest version.