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Delivery & payment

Last updated 8 October 2026

1. Where we deliver

We deliver only within Pakistan. We do not ship internationally, and orders with a non-Pakistani phone number or address cannot be placed.

2. How ordering works

  1. You place an order on the site. Every piece is usually one of one, so the size you order is reserved for you straight away.
  2. Your order is not final until we confirm it. We confirm by WhatsApp or phone call using the number you gave (the order-received page has a one-tap WhatsApp confirmation button). We may cancel an order we cannot confirm, or if the item turns out to be unavailable, and we will tell you.
  3. If we cannot reach you or you do not confirm within 48 hours, we may cancel the order and release the pair for other customers.
  4. After confirmation we dispatch with a courier and share tracking details where the courier provides them.

3. Delivery time and charges

Delivery is normally 3–7 working days after dispatch (major cities are usually faster; remote areas can take longer). These are estimates, not guarantees: courier delays, public holidays, weather, strikes and security situations are outside our control. Delivery charges, if any, are confirmed to you when we confirm your order, before dispatch, and you may cancel at that point without penalty.

4. Payment

Cash on delivery: you pay the rider in cash when the parcel arrives. Prices on the site are in Pakistani rupees and are the price of the item. Please keep the exact amount ready; riders usually cannot give change.

Bank transfer, JazzCash or Easypaisa (where shown at checkout): pay the order total into the account shown on your order-received page, then upload the screenshot or enter the transaction ID there. We check it and ship once the money has arrived. Pay only into the account names shown on this site, and message us on WhatsApp if anything looks different. Your pieces stay reserved for you while we wait for payment, but we may release them if we hear nothing for several days.

5. On arrival: please check before you pay

  • Film the parcel being opened (one unbroken video, starting with the sealed parcel and the shipping label). It is the quickest way for us to resolve any problem.
  • If the item is not what you ordered, is a different size, or is in worse condition than its listing, tell the rider and contact us on WhatsApp straight away. See Returns & exchanges.

6. Refused or undeliverable parcels

Because every pair is one of one, a refused parcel costs us the pair, the courier fees and the chance to sell it elsewhere. If you refuse a parcel that matches its listing, or cannot be reached after the courier’s attempts, we may charge you or deduct the outbound and return courier costs from any future order, and we may decline future cash-on-delivery orders from that name, phone number or address. This does not affect your rights if the parcel does not match its listing.

7. Incorrect details

Please make sure your phone number and address are accurate. We are not responsible for failed or delayed delivery caused by wrong or incomplete details you gave us.

8. Risk and ownership

The goods are at our risk until they are handed to you (or to someone at your address) and ownership passes when you have paid in full.