Legal

Terms of sale

Last updated 8 October 2026

By placing an order you agree to these terms. They are written in plain language on purpose. Please read them together with our Delivery & payment, Returns, Privacy and Sourcing & authenticity pages, which form part of the contract.

1. Who we are

Trading name
Styling Thrift
Email
stylingthrifts@gmail.com
WhatsApp Business
0323 5004939 (923235004939)
Instagram
@styling_thrifts

2. Your legal rights

These terms do not remove or limit any right you have under the consumer-protection laws that apply to you in Pakistan, or any other law that cannot be excluded by agreement. Where a term here conflicts with such a right, the right prevails and the rest of the terms still apply.

3. What we sell

  • We sell pre-loved (second-hand) footwear and export-surplus / leftover stock (new items that were produced for export or retail and not sold there). Each listing states its grade: Premium Leftovers, Excellent, Good or Pre-loved.
  • Most pieces are one of one. Once sold, a pair is gone.
  • Pre-loved items are used. Minor signs of wear that are visible in the photos or described in the grade are not defects. Please read the listing, photos and size details before ordering.
  • Photos are of the actual pair unless a listing says otherwise. Colours can look different on different screens.

4. Brands, trademarks and authenticity

  • Brand names and logos belong to their owners. We use them only to describe the goods we are selling. Styling Thrift is not an authorised retailer, distributor or agent of, and is not affiliated with, sponsored by or endorsed by, any brand.
  • We sell genuine second-hand and surplus goods that have been lawfully placed on the market. We do not knowingly sell counterfeit goods. If you believe an item is not what its brand says it is, tell us within 48 hours of delivery with your reasons and we will deal with it under our Returns policy.
  • Unless a listing expressly says so, we do not provide the brand’s own warranty, receipt, box, dust bag or authenticity card, and the brand may refuse its warranty or repair services on resold goods. Surplus and pre-loved goods may carry no manufacturer warranty.
  • If you are a brand owner or rights holder and think a listing infringes your rights, please contact us (see section 17) with details and proof and we will review it promptly and remove the listing if it is justified.

5. Who may order

You must be 18 or older and have legal capacity to contract. We deliver only within Pakistan and require a Pakistani mobile number. If you are buying for someone else, you are responsible for giving them this information.

6. How a contract is formed

  1. The listing on our site is an invitation to make an offer, not a binding offer to sell.
  2. When you place an order you are making an offer to buy. We contact you by WhatsApp or phone to confirm it.
  3. A contract is formed only when we confirm your order (by WhatsApp message, call or dispatch). Until then we may decline or cancel an order, for example because the item is no longer available, a price or description contained an obvious mistake, we cannot reach you, details look incorrect, or we suspect fraud or abuse. If we cancel an order you have already paid for, we will refund it in full.
  4. You can cancel before dispatch at no cost by messaging us on WhatsApp.

7. Prices and mistakes

Prices are in Pakistani rupees (Rs.) and are the price of the item. Delivery charges, if any, are told to you before dispatch. If a price or description is clearly wrong we will tell you and you can choose to continue at the correct price or cancel with no charge. We may change prices at any time but not for orders we have already confirmed.

8. Payment

We accept cash on delivery within Pakistan and, where shown at checkout, bank transfer, JazzCash or Easypaisa. For a transfer, you pay into the account we show, then send us the screenshot or transaction ID; we ship once we have seen the money arrive, and we may cancel and refund an order whose payment we cannot verify. Always check the account name before paying and never pay to any account we have not shown you on this site. Discount codes apply only as stated, cannot be combined unless we say so, and have no cash value. Ownership passes to you when we have been paid in full.

9. Delivery, returns and refunds

See Delivery & payment and Returns, refunds & exchanges. In short: report problems within 48 hours of delivery, send the same unworn pair back, and we will replace, refund or credit as set out there.

10. Refused or undelivered orders

Because each pair is one of one, repeatedly placing orders you do not collect harms us and other customers. We may decline future cash-on-delivery orders from a name, phone number or address that has refused a correctly described parcel or been unreachable, as explained in our Delivery page.

11. Our responsibility to you

  • We are responsible for goods not matching their description, for damage in transit while they are at our risk, and for anything else the law makes us responsible for.
  • We are not liable for indirect or consequential loss, or for loss that was not a foreseeable result of our breach.
  • Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.
  • Footwear is for ordinary wear. Choose a size and style that suit you; heels and platforms carry a risk of slipping or falling, and we are not responsible for injury caused by ordinary misuse.

12. Events outside our control

We are not in breach for delay or failure caused by events beyond our reasonable control, such as courier or strike action, natural disasters, power or internet failure, government action or road closures. We will tell you as soon as we reasonably can and you may cancel an order that is materially delayed.

13. Using the site

  • Photos, text, logo and design on this site belong to Styling Thrift or are used with permission. Do not copy, scrape or re-sell them without written permission.
  • Do not attempt to interfere with the site, test its security, place false or abusive orders, or use it unlawfully. We may block access in such cases.

14. Complaints and disputes

Please contact us first on WhatsApp so we can fix it. We take complaints seriously and will reply in good faith. You may always take the matter to the consumer-protection authority or consumer court that serves your area.

15. Changes

We may update these terms. The version in force when you place an order is the one that applies to that order. The date at the top shows when they were last updated.

16. Law and courts

These terms are governed by the laws of Pakistan. Subject to your mandatory consumer rights, the courts at Lahore have jurisdiction. If any part of these terms is found unenforceable, the rest remains in force.

17. Contact

WhatsApp Business: 0323 5004939 · Email: stylingthrifts@gmail.com · Instagram: @styling_thrifts